Privacy policy
This Privacy Policy describes how MESHAM (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and ensuring transparency in how your information is handled, in accordance with applicable Indian laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
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1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
Personal Information
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment gateways; we do not store card details)
Technical Information
• IP address
• Browser type and device information
• Pages visited and time spent on the site
Order Information
• Products purchased
• Order history
• Communication related to orders, returns, or support requests
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2. How We Use Your Information
We use the collected information to:
• Process and fulfill your orders
• Communicate order updates, shipping details, and customer support responses
• Improve our website, products, and customer experience
• Prevent fraud and ensure secure transactions
• Send promotional emails or updates (only if you have opted in)
We do not sell or rent your personal information to third parties.
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3. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
• Remember your preferences
• Understand how visitors use our site
• Improve site performance and functionality
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.
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4. Third-Party Services
We may share limited information with trusted third-party service providers strictly for business operations, such as:
• Payment gateways
• Shipping and logistics partners
• Website analytics and marketing tools
• E-commerce platform services (e.g., Shopify)
These third parties are required to handle your information securely and only for the intended purpose.
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5. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure servers, encryption, and access controls.
While we strive to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.
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6. Customer Rights
As a customer, you have the right to:
• Access the personal information we hold about you
• Request correction or updates to your information
• Withdraw consent for marketing communications
• Request deletion of your personal data, subject to legal and operational requirements
To exercise these rights, please contact us using the details below.
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7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.
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8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Store Name: MESHAM
Email: meshamsupport@gmail.com
Business Address: Hyderabad